Maresa
07 July 2009 @ 12:19 am
Thursday had the worst day with customers I've ever had back in the pharmacy. Every single person I've ever had an issue with came in. I had people complaining about their co-pays, people bitching about their doctors not calling back, and general annoyance.

One guy came and wasn't speaking a word of English, and I needed to tell him it would be a few more minutes while we finished it up. I get a "HUH?!" so I say, "Diaz mas minutos." What does he say? "WHAT ARE YOU TALKING ABOUT?! I'VE BEEN WAITING TWO HOURS ALREADY!" *HEADDESK* I was struggling to communicate with the douche and he spoke English the entire time.

I had to explain to a woman and her daughter how a co-pay worked. I looked in their profile and saw they paid $5 the last time for a one-month supply and were paying $15 this time for a three-month supply. That's normal. But OHNONO, there's not supposed to be ANY co-pay! IT'S FREEEEEEEEEEEE because somehow they're more important than the rest of the world. So I called her insurance, they confirmed that yes, they have these fandangled co-pays and what do they say? "Well, we'll just got to Wal-Mart, it's $4." Have fun with that.

Those were the two big ones that stuck out - until this chick.

First off, she came up to the drop-off on the phone. Already not a good sign.

She asks my tech, through her horrible grammar, if her daddy can pay for her medicine with a credit card over the phone. My tech looks and me, and I say no.

"BUT I NEED MY MEDICINE! WHY CAN'T YOU TAKE HIS CARD OVER THE PHONE!!!"

"I'm sorry, ma'am, but it's against policy."

She gets upset, grabs her prescription and then bombards us with, "Y'all are fuckin bitches, you fuckin dykes, fuck this shit!" and walks off.

Me, being the friendly lass I am, yell out after her, "Have a nice day!" and get a prompt "FUCK YOU, BITCH!" from her general direction.

This is funny to me considering how ALL DAY I had to deal with douches and jerks and all-round assholes. This was just the topping of a nasty cake.

But oh no! There's more!

About five minutes later, she comes back. She talks with my tech to get a price on the medicine. My tech tells her around $75. She then leaves.

A few hours later - after yet some more douches! - when we have five people in line, three in drive-thru, my tech, pharmacist and assistant manager busy, the foul-mouthed young lady comes back. And, OF COURSE, I have to deal with her.

She wanted to get it filled. I look at the prescription, go to scan in it, and she asks again how much. Well, the doctor wrote two medicines. One, the antibiotic, was written to dispense 240 MLs. However, looking at the directions, it should have been written for 400 MLs. Doctors mess up math all the time. So, I explain that she would need more than what was written, therefore the price was going to be a bit higher.

"But I WANT what the doctor put!"

"Ma'am, that's not enough for what they want you to take."

"GIVE ME WHAT THE DOCTOR WROTE!"

I was about to say that regardless of what the doctor put, the medicine only comes in bottles of 200MLs which we can't break, so even if she just wanted the 240, she'd still need two bottles, when she started back with the "Fuck this shit."

I had it. "Ma'am, please do NOT talk to me like this! I've had to deal with people like you all day and it's getting old. You have been rude everytime you speak -"

"FUCK YOU, FUCKIN BITCH! FUCK THIS SHIT! FUCK YOU, BITCH!" and she stormed off. Then came back and threw out this lovely piece: "WHAT have you got some P*SSY in your mouth?!"

So I responded with the only way I know: "WHERE ARE YOUR PARENTS?! Who TAUGHT you how to speak to people?!"

She took off, my tech tried calming me down, and I freaked out in the back of the pharmacy.

Needless to say I left early.

If it had just been that bitch I'd have been fine, but it was non-stop doucebaggery all day, and I finally just snapped.

I HATE people.




I don't even know why I bother using this thing anymore. Nobody even talks to me, so why the hell should I care.
 
 
Maresa
07 July 2009 @ 12:15 am
NOW I remember why I stopped going to [info]customers_suck! Because the MODS HAVE STICKS SO FAR UP THEIR ASSSES THEY CAN'T DISTINGUISH SOMETHING RUDE FROM SOMETHING NOTRUDE.

FUCKING HELL BIUTCH FICUYHSADGVWEHARFG

I AM ANGRY. SO FUCKING ANGRY. I WANT TO HIT THINGS VIOLENTLY. PEOPLE. FURNITURE. PEOPLE. CUSTOMERS. PEOPLE.

I HATE EVERYTHING AT THE MOMENT AND CAN'T DEAL WITH THIS SHIT ANY LONGER.

FUCK YOU WORLD. FUCK YOU.
 
 
Feeling:: pissed off
 
 
Maresa
22 June 2009 @ 08:00 am
I moved my room into my Wii. Yes, you heard me right. Not a mistake. Not at all. *looks around* This was a baaaaaaaad decision. HOURS spent wasting away in front of my 30 somethng year old Zenith. ♥

Contemplating painting my room with a nice shade of green and a silvery-gray border. Because I'm Slytherin and that's how I roll. Unfortunately, not happening. *tear*

My Pharmacy Manager's officially out for the next two to three weeks. They're having their twins today! Exciting! BABIES!!

Work's been... work. Nothing too bad, nothing exceptionally good. Generally fun times, though, since my co-workers rock. I did finish organizing the entire Alpha section, so now it's all pretty and shiny and things are where they belong! Go me!

We had an HPDFW meeting last Sunday. It was the two-year anniversary, so we figured a ton of people would have shown, but alas, only about fifteen of us were there. But much fun was had. Talking, laughing, frightening Jenn with talks from SVU. HA! That was great. And charades! Where I fell! And totally broke my toe! But I didn't. It just hurt. Like hell. Then Asian food afterward with five of us. Then back to Drakie's for more talk and Cat's Cradle. I can't believe I remembered how to do that shit. o_0

Bought Super Paper Mario for my Wii. Have been playing it ever since. It's funtimes. It's keeping me from Michael Sheenness, though - I STILL haven't finished capping Bright Young Things! *naughty*

Saw Clue the other night at the Inwood. I can't believe I've gone my 22 years and never seen that movie. I laughed ohsomuch. Must own. Must see many, many times. I about DIED when I realised I was looking at a very young Michael McKean. *rolls*

Am trying to decide what to do for my birthday. Did Ghengis Grill last year. Contemplating ChuckECheese. Thoughts?

OH. And Roxie has an ear infection. :o( We're having to give her medicine. Yeah, no. She struggles so badly and won't let us go in her ear and it's very frustrating. But at the vet, the guy was able to hold her completely still while the vet put it in and such. I can keep the guy for a week, please? I hate to see my puppy in pain, but she needs the medicine. *le sigh*
 
 
Location:: bedroom
Feeling:: happy
Listening:: Boom Boom Pow | The Black Eyed Peas
 
 
Maresa
08 June 2009 @ 07:07 pm


MOAR PICSPAM!! )
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Location:: living room
Feeling:: content
Listening:: Law and Order: SVU
 
 
Maresa
05 June 2009 @ 12:19 am
Proof that Boy Meets World was the best show. EVER.



Tags:
 
 
Feeling:: silly
 
 
Maresa
04 June 2009 @ 11:32 pm
I so wasn't allowed to watch Dinosaurs, but I still caught it every now and then when I was wee... I MISS IT!!



Also? HA!



And along those lines...



MUPPET BABIES!!!



Vigil swore up and down I made this show up!



I used to race home to watch Animaniacs!



OMG I TOTALLY FORGOT THIS!!



I was such a nerd... but a hair lover even then!



Shit, I'd STILL do Chris Kratt if I had the chance!



I even have a Wishbone plush in my car.





I'm starting to wonder if the condom ones should be in this...
 
 
Feeling:: amused
Listening:: I'm The Baby!!
 
 
Maresa
03 June 2009 @ 11:07 pm
[info]edgyspice I TOTLLHY IWHS YOU WERE ONLIN RIGHT NOW BECXUA EWI"M DRUNK AND THERE COULD BE SQUEEAGE ABOUT... SOMETHIN!!!I mss oru squeefests. :(

Drunked RockBand by oneself is both aweome and sad.

ASaw StarT reak again today. Followe dby UP. AWESOME. So many cute things. And I titally want to attached 1000 baloons to the house and go bflying. I can pls?

Did redesuigin on MichaelSheenonline.com because I felt like ti. Heehe. I lieks. Same thing just retty shinery pics.

I gotsad today. Not sure why. That s a liek. I started thingking about him again. Which is stupid because ew. I totally go to t the point where it' slike dude he's old enough to be my father why gthe hell do I want to boink him an dushc. plus he's just not what he once was to me. So I start thinking about how it was when he meant the world to me. Blah. I hate this. UI saw him a couple months ago and there was NTOHIGN there. At all. Which is good, but... I don' know. It's weird.

At the moment, I have no crush. On amnybody. Not evn a random celbrity. I just feel soalone. But I shouldn't. I Have friends now and they're kickass so why do I sill feel like I need a guy to be happyu?

Oh wait, all my other friend have guys. Two are getting married ain a couple months, wonce's living with hers and the other's dound one just recently and we haven't even seen each other since. Then there's the gay one who I want to find as a straight on ebe cause I absolutely adore him ohso much and suhc.

Hot movie guy never sent me an e-mail, so i gave up on that one.

rUM'S TALKNG NOW, o SI THINK BED IS IN ORDER. yUP. bED.
 
 
Feeling:: drunk
Listening:: Living room
 
 
Maresa
31 May 2009 @ 06:46 pm
Oh, Netflix, how well you know me.

<3

 
 
Feeling:: amused
 
 
Maresa
21 May 2009 @ 10:51 pm
Heh! Lycans.







*GRIN*
 
 
Feeling:: silly
Listening:: Paper Gangster | Lady Gaga
 
 
Maresa
20 May 2009 @ 08:43 pm


Have to train the bangs to go to the side, but I enjoy it.

I think... that is it.
Tags:
 
 
Feeling:: pleased
 
 
Maresa
17 May 2009 @ 03:30 am
Just got back from seeing A Clockwork Orange midnight movie at The Inwood. Very, very strange. Not sure what I think about it honestly. Thought the main guy did an incredible job acting, though. Movie is just... whew. Interesting.

But I am now tired. And that is all I have to say.
Tags:
 
 
Feeling:: sleepy
Listening:: American Boy | Estelle (in my head)
 
 
Maresa
13 May 2009 @ 11:13 pm
WHEW! Busy busy week. Lazy, too. Hehe.

Off last Wednesday, so just lounged around. Worked Thursday, then off Friday, Saturday, and Sunday. Sooo... Friday slept in super late. Went to see Obsessed, which I was surprised by. I enjoyed myself. We went to see it at Studio Movie Grill, too, which has ohsoyummy meat lovers pizza. MMM. As we left, Mom picked up a Dallas Observer and discovered that The Breakfast Club was playing the midnight show for The Inwood. Sweet! They changed it up too, and instead of normal movie seats, they have big comfy couches and ginormous bean bag chairs. It was loverly!

Since it was a late movie, Saturday was a late morning! I met up with my HPDFW group, though, for fun tile stamping and Drakie's birthday. Then went to my pal Eva's for hours of alcohol, tacos, and Rock Band, muahahaha! FUN TIMES AHOY!!

Sunday was, again, very lazy. Finally rolled out of bed around three. Hehe. We ended up not doing much at the house, but did see Star Trek. AWESOME and I know NOTHING about Star Trek. I shall put the movies on my Netflix now. Yup yup. Spock is hot. So was Nero.

Monday was a totally different story. Work was NUTS! Crazy busy and we were short a person. *shudder*

Came home, decided to go to Best Buy. Looked at cameras. Didn't pass my test. Was sad. Wandered. Saw Wii. Picked up Wii. Debated about Wii. Bought Wii.

SO. FRIGGIN. AWESOME!

It's kicking my butt, though! Only have WiiSports at the mo' but dang! It's better than a gym membership. Hehe. And it's so SHIIIIINNNNYYYYYY!!!

Aaaaand we threw a surprise baby shower for our Pharmacy Manager today at work, which was much fun. So much cute stuff! They're expecting in about six weeks. Twin boys. *squees*
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Location:: living room
Feeling:: sore
Listening:: LOST SEASON FINALE!!!
 
 
Maresa
08 May 2009 @ 06:12 pm
May or may not have slept until 2.45 this afternoon. *grin* Had several dreams, of which they were all weird. One involved me being in a video game, another had a wedding where Seal and Heidi Klum were seated next to me, one had armed robbery and I nearly shot the dude, and my personal favourite was of me driving in a convertible smart car with a camel hanging on to the back.

Yeah. I know.

Debating on what colour to paint my nails. There's good ol' black, but I have a pretty green and lovely bluish-green. Or deep purple. Help me choose!

I've been following Stephen Fry's Twitter, and I swear, I love him more and more. And his AudioBoo posts! He should talk all the time. Srsly.

Off to see Obsessed. Better be worth it. Star Trek tomorrow, early, to avoid crowd.
 
 
Feeling:: lazy
Listening:: Law and Order: SVU
 
 
Maresa
06 May 2009 @ 11:19 pm
Well... Mom has been laid off from her job. This is actually quite a good thing. She won't have to deal with all the b.s. she's put up with the last few months, and she's getting a severence. She was wanting to quit anyway, so this is really for the best. She's going to look into doing freelance tech work, since she's so good at that.

Last night was fun. I hung out with my pal, Eva, at her place and we played Rock Band and Sing Star. I don't want to brag, but I totally kicked her butt, HA! Now I can add PlayStation to my list of Things I Must Own.

I didn't go home till about 1.30 last night, so I wound up sleeping the day away. At least I was somewhat productive - I've just finished going through Othello and will have the screencaps up on Michael Sheen Online tomorrow.

We went to see Wolverine tonight. Twas fun! And lots of things got blowed up, so my attention was kept. Now I'm watching Mary Reilly (instead of just getting to Michael's parts) and am still finding John Malkovich disturbingly hot. o_0
 
 
Location:: living room
Feeling:: tired
 
 
Maresa
04 May 2009 @ 10:48 pm
OMG JOHN MALKOVICH IS HOT IN MARY REILLY I'M DISTURBED AND A BIT TIPSY.

0_0
 
 
Feeling:: tipsy
Listening:: "My left foot..."
 
 
Maresa
30 April 2009 @ 10:38 pm
Frost/Nixon screencaps finished. 1738 + 137 from deleted scenes. o_0

http://www.michaelsheenonline.com


My back is killing me. Ugh. Must see Tara this weekend. Yes. Indeed.


I have to go to the lady doctor tomorrow. :o( Me no wanna.

Me wanna sleep.

Alkeyhall? Nope. Just sillay.

Weeeeeeeeeeeeee.
 
 
Location:: living room
Feeling:: silly
Listening:: Family Guy
 
 
Maresa
24 April 2009 @ 09:02 pm
AWESOME trip!!

We were hoping to leave out Friday afternoon, but weather in both Colorado and Texas made us stay, so we took off Saturday morning. Made it all the way to Raton, New Mexico and spent the night. Went through Raton Pass early Sunday morning, and made it to my great Aunt Ernie's in the Springs early that afternoon. We talked with her a bit and she offered to let us stay for the night (she later said we could stay for the trip, which was a nice surprise, as we'd planned on motel hopping, hehe!). We headed out a bit later and wound up at Garden of the Gods and this time we went all the way through the park instead of just the main bit we saw last year.

Monday, our cousin John spent the day with us. We went up to the Budweiser plant and saw the Clydesdales (we didn't tour the plant) and had some free beer (eww, but I tried a blueberry one that wasn't bad) and chatted. Then we headed to Estes Park, which was an absolutely beautiful drive up. Gorgeous. And there was TONS OF SNOW left over from the storm that Friday. Dinner was spent with our cousin Jenette, whom I'd never met before. She was tons of fun.

Tuesday, we left early to go to Royal Gorge. Along the way, we took a different route than we originally planned, and got an amazing view of the mountains and we came across a winery called Holy Cross Abbey. We stopped in and did some tastings. Came home with four bottles, hehe. Nummy.

A couple miles out of the Gorge was a little train ride that takes you out to view the gorge off the side of a mountain. Unbelievable! Royal Gorge was tons of fun! It was a surprisingly hot day, but it was a nice heat, no humidity or anything. We did the aerial tram across, the incline escalator, drove across the bridge, saw the animals, and were *this close* to doing the Skycoaster jump, but it was closed for the season. SADFACE.

Unfortunately, that was where trouble started. As we were leaving the train place, the oil light on Mom's car started flickering. We pulled over and the lady running the place called up a guy who does some general motor work for the area and he checked the oil gauge and said it was okay. The altitude can sometimes affect it. Mom called her mechanic, and he said the same - altitude. So we went on our merry way.

Along the road back to the Springs, it started flickering again. We were off the mountain. A bit further on, we heard a clicking, then something that sounded like something loose and flapping around in there. We managed to exit the highway and pull over to a gas station. Two guys were there who looked like mechanics and we asked them for help. Yeah, we were completely out of oil. The guy on the mountain? Checked the transmission fluid, not oil. These guys noticed a leak, but we don't know how it could have happened, since Mom had taken it in the be checked out a couple days before our trip and all was well. We added three quarts of oil, but nothing. The guys helped push the car to a spot and we sat there for a while, in shock. The car wouldn't do anything.

RIP, Mom's 1998 Lavender Toyota Camery. It had a good long life. 235,800 miles. :o(

We called John and he came and got us. We cleared out the car and went back to John's to use his Net to look up rental cars. Yeesh, they were expensive.

We had originally planned to have pizza and watch American Idol with our cousin Steve and his wife Janet who are ohsoawesome, but sadly, with the car situation, we had to cancel. We weren't even sure when we'd be leaving.

Wednesday morning, a phone call to Hertz found us a car that we could drive back home for under two hundred, so we were pleased. We got the car with John and his son, Nathan, and Nathan joined us while we went to the Manitou Springs Cliff Dwellings. Very cool and interesting!

After dropping Nathan off, we joined our cousin Patrick and his family for a delicious dinner. His four kids managed to wear me out tossing a football around, hehe. They were all so much fun and sweet.

Thursday, we headed out early with a plan to hit Alamosa and check some records for some land my grandparents owned, but we got distracted by big sand dunes! We went to the Great Sand Dunes National Park and they were beautiful. I walked around in the sand and river and it was all the fun of a beach without the self-consciousness. I also plugged Michael Sheen Online by writing the link in the sand, HA! Go me.

Instead of heading back to Raton on a highway that seemed to have nothing along it, we went down into Sante Fe and thought we could head out to Amarillo from there... but we found out we had to go to Albuquerque.

While at a gas station, I noticed this big black dog wandering around to every car. I didn't see tags or anybody paying attention to her, and I could tell she was thirsty and probably hungry, so I went in and got some water and dog food. The poor thing looked malnurioushed. She was very sweet and starving - she ate the entire can of food very quickly, so I bought her another one, which she seemed to appreciate. If we'd had a bigger car, we'd have popped her in the back and taken her to be checked out at a shelter. I was very tempted to keep her. Apparently some lady owns her and is a regular customer at that gas station, but where was she? Nowhere to be found. That poor dog was left all alone in the heat and... ugh! People suck.

We went to a casino for a bit, too, on the way to Sante Fe, but didn't leave with much else. I broke even, though, so whatev. We didn't get into Albuquerque until nearly nine, so it was completely dark. We grabbed dinner, and I passed out in the backseat. Mom drove through the night, resting as she needed. When I woke up Friday morning, we were just outside of Amarillo. Texas is boring. We got the car dropped off in time so we weren't charged for an extra day, and we came home to a happy dog who'd missed us dearly.

I LOVE COLORADO CAN I GO BACK PLEASE?!
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Feeling:: chipper
Listening:: Law and Order: SVU
 
 
Maresa
23 April 2009 @ 06:49 am
We're leaving Colorado Springs this morning. This trip has been absolutely fantastic! In a nutshell, Raton Pass, Garden of the Gods, Budweiser factory, Clydesdales, Estes Park, SNOW, dinner with family, Holy Cross Abbey, WINE, Royal Gorge, car died, rental car, Cliff Dwellings, leaving a day early.

Yes, the car broke down. More details to come. HAHA! I leave you in suspense. *wicked grin*



Also, HAPPY BELATED BIRFDAY TO THE LURVELY [info]nasubionna!!!! Sorry I missed it earlier, chica. *sends love* *and goats*
 
 
Feeling:: relaxed
Listening:: My mother talking with my great Aunt-Ernie
 
 
 
Maresa
13 April 2009 @ 09:36 am
*collapses*

This was a friggin' long weekend! AND THE WEEK'S NOT OVER YET!!

Our pharmacy manager went on some kind of tyraid last week in order to get one or two people back there to do what they've been told to do when he tells them, but we all wound up suffering. This topic? Spring Cleaning! He wanted us all to have our sections cleaned originally by last Wednesday. When did he tell us? Monday morning. HAHAHA! Silly man. Mondays and Tuesdays are our busiest days, so nobody would have been able to. My other Sr. Tech was able to persuade him to push it to the end of Friday. We get truck on Tuesdays and Thursdays. I'm the Truck Girl. Meaning a large portion of my shifts on those days is working on said truck. Along with typing, filling, checking in Cardinal, and all the normal stuff you do during the day. And my section? Is flippin huge. There's no way I would have been able to do it completely by Friday. So he gave me an extension, since I was working the weekend anyway. Which is what I did. ALL FRIGGIN WEEKEND I CLEANED! I got headaches from the cleaning alcohol, bruises on both legs, and my arse is killing me. But I'm done!

And, of course, the people he set the thing up for anyway didn't finish. One didn't even touch his until Friday, and he was half-done ONLY because our other Sr. Tech helped clean his area on Monday. I didn't see him touch it any other time that week. And the other tech hasn't even begun. She has an extension until Tuesday, since she only worked two days last week, but did she spend our slow Friday night working on it? Heck no. Pishaw.

Grr. *eye twitch*

But hai! Fun times on Saturday. We got a fake script called in. Seemed off to my pharmacist, so he called the doctor. Doc was pissed and was all, "RAWR I WANT HER ARRESTED RAWRR!!!1" so when the chick came in to pick it up, I called 911 while my pharmacist stalled. Luckily, I was actually helping a customer by calling another store to see if they had something in stock, so instead of the store, I called 911 and was able to answer questions in a manner that sounded like I was looking for the product. Hehe I'm clever. The poor woman I was helping, though, thought that it was just a lot of trouble to find some Zinc. Bless.

BUT SHE GOT ARRESTED AND HAHAHAHA! The chick had been in the store months and months ago always getting controls and such. Apparently I used to talk with her. I didn't remember. Then she went away. Then she called up about two weeks ago and was all buddy-buddy to me and I could not for the life of me remember her until I saw her. Yeesh. Crazy-ass lady. But HA that's why crime doesn't pay, children. She got taken away in handcuffs.

I love my job.



OMG WE LEAVE FOR COLORADO ON FRIDAY AND WE ARE SO FAR FROM READY IT HURTS!!!



Also? Michael Sheen is going to be in the next Twilight movie. *whimper* Now I have to see it!
 
 
Location:: bed
Feeling:: sore